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Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Cell Phone Doctor. The collective work includes works that are licensed to Cell Phone Doctor Inc.. Copyright 2012, Cell Phone Doctor Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Cell Phone Doctor Inc. or purchasing Cell Phone Doctor, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Cell Phone Doctor or to purchase Cell Phone Doctor. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Cell Phone Doctor Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks All trademarks, service marks and trade names of Cell Phone Doctor, Inc. used in the site are trademarks or registered trademarks of Cell Phone Doctor Inc.

Limitation of Liability Cell Phone Doctor shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Cell Phone Doctor Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors In the event that a Cell Phone Doctor product is mistakenly listed at an incorrect price, Cell Phone Doctor Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Cell Phone Doctor Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Cell Phone Doctor shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Cell Phone Doctor Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice Cell Phone Doctor Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Cell Phone Doctor Inc.

Miscellaneous Your use of this site shall be governed in all respects by the laws of the state of Kentucky U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Cell Phone Doctor products) shall be in the state or federal courts located in Jefferson County, Kentucky. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Cell Phone Doctor products) must be commenced within one (1) year after the claim or cause of action arises. Cell Phone Doctor's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Cell Phone Doctor may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Cell Phone Doctor or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer Cell Phone Doctor does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Cell Phone Doctor is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Cell Phone Doctor reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Cell Phone Doctor in its sole discretion.

Indemnification You agree to indemnify, defend, and hold harmless Cell Phone Doctor, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links In an attempt to provide increased value to our visitors, Cell Phone Doctor may link to sites operated by third parties. However, even if the third party is affiliated with Cell Phone Doctor, Cell Phone Doctor has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Cell Phone Doctor. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Cell Phone Doctor seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Cell Phone Doctor is not associated with Apple, Blackberry, HTC, LG or any other Manufacturer that may be listed on our website. Cell Phone Doctor is no way associated with any of the companies or manufacturers of any electronic devices stated above or on our related website(s). Opening a device may limit or void any warranty you may or may not have with the Manufacturer or insurer of your device.

Non-Repairable Device due to part availability, Part Sourcing and/or Poor Quality of Parts Due to the nature of the industry, parts can become scarce, unattainable, or do not meet our quality control standards. In the event that this happens you will be contacted promptly and made aware of the situation. This can cause repairs to take more than 24 hours or in the worst case scenario become non-repairable. In the event of this happening, you will be refunded for any parts you purchased for a repair, however, there will be a service fee charged for the labor and technician time. If you elect not to recycle your device and wish to have it returned, there will be a shipping fee added to the labor service fee.

Abandonment of Devices In the event your device is left with us for 90 days or more your unit will be considered abandoned and will be recycled. This can happen if we are awaiting an authorization for a repair and are unable to contact you by phone or email. It can also occur if we do not receive payment for our services or repairs.

Disassembled or Open Devices If we receive disassembled devices we reserve the right to charge a service fee for Technician time to reassemble and test the device to determine what type of repair is needed. It is a possibility that the devices may be returned with less functionality than when we received it. Previously disassembled units that are received can be unpredictable and may become non-repairable during the diagnostics process.

If We Break Something In rare cases a technician may accidently break a component on your device. If this happens we will take full responsibility to repair the damage caused by our technician at no charge to you. In some cases, due to part availability, we may use refurbished or used parts to repair your device. In the worst case scenario we may have to replace your unit with a new or refurbished device of equal value.

Liquid Damaged Devices Electronics that come into contact with liquid can be a challenging repair. If a unit is recoverable by our liquid damage process this does not guarantee that the unit will stay fully functional for any period of time. This is also the case even if we put new parts into the unit to bring it back to full functionality. Due to the nature of liquid damage a unit can still have microscopic levels of corrosion on any component on the device which over time can destroy contacts on the logic board. As a result, this can deteriorate the functionality of your device and it can become non-functional. This is not covered under our warranty.

Firmware Update If your device needs to be restored and you do not specify what firmware you are running, we will update your device to the latest version.

Devices that are not fully functional or not able to be tested fully upon arrival Technicians at Cell Phone Doctor fully test every unit that is received upon arrival to ensure the repair requested is the one that is needed. It is nearly impossible to test some units for full functionality if the device does not power on, has a broken LCD, broken face plate, broken lens, security pass code, deactivation or any other damage that may limit full testing upon arrival. We are not responsible for any other repair that may be needed other than what the device originally came in for.


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